Frequently Asked Questions

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  1. What should I do to report illegal burning?

    Visit North Carolina Forest Service (ncforestservice.gov), for more information email DCoFireMarshals@dconc.gov

     

  2. How do I know if my property is outside the city limits (located within Durham County)?
  • Search for your property using our Real Property Record Search.
  • After you have successfully searched for and identified your property. On the left side of the screen under “Key Information”, there is a section titled TAX DISTRICT.
  • If your tax district is listed as CNTY-DRHM/FD, your property is located within the county and outside the city limits.
  • If your tax district is listed as CNTY-DRHM/CITY-DRHM, your property is located within the city limits of Durham and outside of the county limits.

For more information or help locating your property’s jurisdiction, contact us.

 

Permit Applications Billing and Payments

  1. How do I apply for a permit application if I do not have an e-mail address?

    We would be happy to assist you in person, over the phone, or via email contact us .

     

  2. What fees are associated with my permit application?

    You can find Durham County’s Fire Marshal Fiscal Year 2022-2023 Fee Schedule here:  FY23 Fire Prevention Fees.

     

  3. How do I pay for my permit?

    Permit Applications may be paid using a check (personal, cashiers, or Money Order) or online using a credit or debit card. If making a payment via check, please include a copy of the invoice or your permit number in the memo section so the funds can be applied to the correct permit application.

     

    Checks should be made payable to: Durham County Office of Emergency Services

     

    Please note that our payment vendor charges a 3% convenience fee for payments made online.

     

    Returned checks are assessed a $15 Returned Check Fee.

     

  4. Is there a fee for me to pay for my permit online?

    Yes. Our payment vendor charges a 3% convenience fee for payments made online using a credit or debit card.

     

  5. Can I mail in a check to pay for my permit application?

Permit Applications may be paid using a check (personal, cashiers, or Money Order) If making a payment via check, please include a copy of the invoice or your permit number in the memo section so the funds can be applied to the correct permit application.  

 

Please remit check payments to:

Durham County Office of Emergency Services

201 E. Main Street, 6th Floor

Office of Emergency Services

Durham, NC 27701

 

6. I mailed a check to make a payment, will I receive a receipt?

Receipts for checks mailed in will not automatically be sent. When sending you check, include a note that you would like a receipt for your payment, and one will be mailed or emailed to you based on the information provided.

 

7. I need a receipt for my permit application payment, how can I get one?

 If you made a payment via credit card, you can visit the PayGov portal to enter your information and download or print your receipt.

If you made a payment by check, you may contact our Business Services division of Emergency Services to receive a receipt of your payment. Business Services can be reached by calling 919-560-0660 option 2.

 

8. How Can I find more information for Children’s’ Fire Safety?

Receipts for checks mailed in will not automatically be sent. When sending you check, include a note that you would like a receipt for your payment, and one will be mailed or emailed to you based on the information provided.

 

Check out National Fire Protection Association (NFPA) for fire safety for children.